Tag: reseller tips

How Do I Get Paid on Poshmark? Easy Ways To Get Your Payout | With How-To Video

Making sales on Poshmark is a great way to earn some extra money. But some people are unsure how to get paid once they make sales.

So how do you get paid on Poshmark? After you successfully sell something and the transaction is complete (delivery must be finalized), Poshmark will release your earnings to your Poshmark account. You can see available funds by tapping on your account tab in the bottom right of the app (@username), then scroll down to “My Balance.” You can choose to keep the funds on Poshmark to shop, or redeem via Instant Transfer ($2 fee), PayPal ($.35), Venmo ($.35), Direct Deposit (free) or a paper check mailed to you (free).

If you’re still wondering more about “how do I get paid on Poshmark,” this article explains exactly how the process works.

I’ll also give you some tips for making it as smooth as possible so you can get your money fast. After all, you need to have cash flow in order to keep buying new inventory!

Blog posts may contain affiliate links and create no additional costs for you.

What is Poshmark?

Poshmark is a popular online marketplace or resale website where people can buy and sell new or gently used clothing, accessories, beauty products, home decor, pet products and even electronics. The company was founded in 2011 and has since become one of the most popular ways to make money from the secondary market.

Get Paid On Poshmark — **You can choose to keep the funds on Poshmark to shop or redeem cash in multiple ways.**

Selling on Poshmark is actually pretty easy, and it’s a very flexible business idea. The key is research and knowing the market. You’ll need to know the items and brands that sell best on Poshmark as well as how to price them.

Just about anyone can make money selling on Poshmark with the right strategy (Should you ever list items as “firm on price”?).

How Does Poshmark Work?

The way Poshmark works is that you create an account, upload pictures of the items you want to sell, and set your own prices. When customers buy items from you, Poshmark takes their fee out of your earnings when the item sells. They charge $2.95 for sales under $15 or 20 percent for anything over that.

The buyer typically pays for shipping, unless you offer free or discounted shipping (Does Poshmark ever pay for shipping?). After you ship the package and the buyer receives it, hopefully they will mark it as received so that you get your earnings. If they do not mark it as received, then after three days, the sale is considered complete, and Poshmark will release your earnings to you.

FYI: Poshmark sends emails to the customer throughout the sales process to encourage them to confirm receipt and share a rating. But you still receive your funds even if the customer does not leave a rating.

How Do You Make Money on Poshmark?

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Time to get paid — **You can use your profits to buy more inventory to sell**.

The process is fairly easy to get started as a seller on Poshmark.

Do you want to get started on Poshmark? Sign up with code THRIFTYIQ and get $10 toward your first purchase!

Decide what you want to sell; clothing can be a simple kickstart. You can get started for free by selling things from your own closet or getting items from friends and family members.

Learn all the platform rules and guidelines, including their Terms of Service and what you cannot sell.

Choose a name for your closet (find out how to change your username), take photos of the items you want to sell, and create your listings.

Whenever a buyer purchases something, give great customer service and ship their package quickly. Before you ship, wait the 3 hours they have to cancel a sale.

Like any other business, reinvest in it. For example, you can use your profits to buy more inventory to sell.

Is It Worth It to Sell on Poshmark?

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Is it worth to sell on Poshmark — **I definitely think that selling on Poshmark can be worth it.**

The nice thing about Poshmark is the platform is easy to use. Listing items is very simple and there are not a lot of required details. Just the important ones. And you don’t need to be too tech-savvy to navigate it.

There are also some great benefits, like free listings. You don’t have to pay upfront to list products, which is great for new Poshmark sellers just learning what clothing or other items sell best.

Also, while some shoppers on Poshmark are laser-focused on deal hunting, most shoppers are more willing to make purchases. They also are generally willing to pay more for certain brands, (although some shoppers make a sport out of low-ball offers🤨). So, I definitely think that selling on Poshmark can be worth it.

As long as you price your products right, making money on Poshmark is easy. But like anything else, it can take time to learn the process and research to source popular products.

What You Need to Know to Be Successful as a Seller on Poshmark

The way to get paid on Poshmark is to start selling clothing, accessories, and other items to buyers. So here are some tips to help you make money on Poshmark and the steps for getting paid.

Learn the Market

One of the best tips I can give you for selling on this platform is to understand the market. You must pay attention to trends and prices. Regularly check comparable sales. See what other Poshmark sellers are selling similar items for; listing price means nothing until it sells.

Being successful on Poshmark relies on what you are selling and the prices you list items. If you price something higher or lower than everyone else, make sure there’s a good reason.

Know Your Brands and Inventory

Selling on Poshmark and making money requires you to understand the brands you sell, and you must know your inventory. If you know your products, then it’s easier to convince buyers to purchase.

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Successful Poshmark Seller — **Sellers that know the ins and outs of the brands they sell are much more successful than those who don’t do the research.**

Sellers that know the ins and outs of the brands they sell are much more successful than those who don’t do the research and don’t share item specifics.

You also want to keep your inventory fresh by listing new items regularly.

Learn the Platform

TERMS: To sell on Poshmark, you need to know the platform. As mentioned, you want to make sure you know the rules, so you don’t violate them.

SHARING/FOLLOWERS: But another MAJOR element to Poshmark – unlike other selling platforms – is the social sharing aspect. Yes, to be successful on Poshmark you must grow your followers and share your listings regularly. Aim to share multiple times a day. It can help to share during Posh Parties, themed sharing events held at specific times. While this can be a turn-off for some, sharing and growing your followers are what exposes your listings to more potential buyers.

PRO-TIP: Posh Parties are Noon, 3p, 7p and 10p EST daily. Check the schedule (you may need to sign in to view this info) to find out guidelines for each theme.

BUY SOMETHING: Using the platform as a customer is a great way to understand the complete buying and shipping process through their eyes. You can use this info to make a great impression on your buyers by providing them a superior experience.

Also, connecting with other sellers on Poshmark, on social media or at live events is a great way to get to know the platform and get good tips.

How to Get Paid on Poshmark

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Getting Paid on Poshmark — **Poshmark gives buyers 3 days to review their order, after which they consider the sale final and release the money.**

Here are the steps to get paid on Poshmark.

Make a Sale

Once you list an item, potential buyers will see “Offer” and “Buy Now” on the bottom right of your listings. With the “Buy Now” option, people can tap the button and purchase immediately. But with the “Make an Offer,” someone can send you an offer of a lower price, and then you can choose to accept, counter or decline it. Similarly, as the seller, you can see an “Offer/Price Drop” tab on the bottom right when you view the same listing.

Then you want to ensure that your listings are seen, so regularly share your closet within the app and with your social media followers to increase the traffic to your closet.

Ship the Order Quickly

Shipping (and professional, sometimes elaborate, packaging) is a huge part of customer service on the platform. Once you make a sale, Poshmark automatically emails you a shipping label that you need to print off and attach to your Priority Mail box or waterproof envelope (learn how to ship with Priority Mailers).

I’ll briefly go into shipping a little later. Make sure you follow the shipping guidelines, so products don’t get delayed. Poshmark uses USPS Priority Mail for shipping and charges customers a flat fee.

NOTE: If your item weighs more than 5 lbs, you will need to upgrade the label, which you can easily do in the app or online (find out how shipping on Poshmark works). The max weight for a single Poshmark package is 10 lbs.

Wait for the Buyer to Accept the Item or the 3-Day Waiting Period

This part can be annoying because customers are told that they need to “accept” the item once they have checked it over. But many buyers don’t do this. Poshmark gives buyers 3 days to review their order, after which they consider the sale final.

Then Poshmark releases your money to redeem it.

How Do You Get Your Money from Poshmark?

Once the 3 days have passed, you should be able to log in to redeem your money. There are now 5 ways you can redeem your Poshmark balance:

**You now have 5 ways to redeem your money on Poshmark, including Instant Transfer.**

Instant Transfer: Get funds in 30 minutes or less; $2 fee
PayPal: $.35 fee
Venmo: $.35 fee
Direct deposit: 1-3 business days; no fee
Mailed check: 2 weeks; no fee

Instant Transfer, PayPal and Venmo are the fastest ways to get your money. But there are additional fees. Direct Deposit can take 1-3 business days, but it is free. And it’s the method I use because I prefer to maximize my profits.

Here’s how to redeem your money using the app or web:

In the App

Log into your Poshmark account.
Navigate to the account tab (@username)
Select My Balance.
Choose Redeem.
Select your preferred cash-out method; then confirm transfer.
If you haven’t connected a bank account you may need to enter a verification that’s sent to you.

On the Web

Login to Poshmark.
Select your account tab/profile picture at the top-right.
Choose My Sales or Order Activity.
From the menu on the left side, select My Balance.
Choose Redeem Your Balance Here.
Select your preferred cash-out method.

FAQs

Do you need a PayPal account to Sell on Poshmark?

No. You can choose to use PayPal to redeem your balance when you make sales. But it’s optional. You can also use Venmo, Instant Transfer, Direct Deposit or request a check be mailed to you.

How Do I Link My Bank Account on Poshmark?

Please follow the directions under “How Do I Get My Money To My Bank Account”

Does Poshmark give you real money?

Yes, this isn’t one of those schemes where you get credits or gift cards for selling things. Poshmark is legit and pays you actual money for the items you sell.

How long does it take Poshmark to direct deposit?

It usually takes one to three business days for the money to get to your bank if there are no errors in your bank account information. It may take longer over holidays.

How do I ship items on Poshmark?

Shipping orders for Poshmark is pretty easy. You can get Priority Mail boxes for free online at USPS.com or from your local post office. You can also use plain or recycled boxes and padded envelopes.

Print the prepaid shipping label Poshmark emails you and attach it to the box or envelope. Buyers pay one flat fee for shipping depending on the weight of the package, which makes it easy for users and sellers.

Then schedule a pick-up or take it to the post office to mail it.

For more in-depth information on shipping, read my article on priority mailers for Poshmark and shipping.

Final Thoughts on How Do I Get Paid on Poshmark

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Now you know the answer to, “How do I get paid on Poshmark?” The steps are simple and easy to follow.

Selling on Poshmark is a great way to make extra money as a side hustle. You also may decide to become a full-time seller.

The key to making money and growing your business is to research and price your items right. Be sure to take high-quality photos of each item you sell, and remember to provide great customer service.

Priority Mailers for Poshmark: The Ultimate Guide to Successful Shipping | 2024

Selling on Poshmark can be a great way to make some extra money, but shipping your items the right way is essential for a successful sale.

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**Poshmark suggests sellers surprise and delight customers with eye-catching packaging (Photo by Karolina Grabowski).**

PoshPost is the super simple way to ship your sold items with a prepaid USPS label using FREE Priority mailers for Poshmark. This can be Priority boxes or envelopes from the post office. All of your sales – except for electronics – are shipped with the post office’s expedited Priority Mail, which takes 1 to 3 days. Electronics are shipped with USPS Ground Advantage, which takes 2 to 5 business days. For electronics, you may NOT use Priority Mail shipping materials because the USPS does not allow the use of Priority Mail shipping materials for Ground Advantage. No matter what type of items you ship, you should always follow Poshmark’s shipping guidelines.

This post will discuss USPS priority mailers for Poshmark and how they can help you ship your items quickly and securely. We’ll also provide some tips on selling and shipping your items so that they arrive at your buyer’s door in perfect condition.

Blog posts may contain affiliate links and create no additional cost for you.

How Much is Poshmark Shipping And Who Pays?

The Poshmark shipping process is actually pretty easy.

Poshmark charges a $7.97 flat rate for expedited shipping up to 5 pounds in weight. Orders weighing more than 5 pounds require an upgraded shipping label, meaning you – the seller – need to upgrade the original shipping and pay the difference. I’ll discuss that more below, where I outline the Poshmark shipping and packaging process.

Once you get an order, you double-check each item, package it, ship it, and wait for your money to come in. Let’s look at this process in-depth.

What Kind of Box Can I Use to Ship Out My Poshmark Order?

Poshmark uses USPS Priority Mail for all orders in the United States. You can pick up Priority mailers for Poshmark, including boxes and envelopes, for FREE at your local postal service or order them online at usps.com.

4 USPS Priority Boxes — **You can ship your Poshmark orders in any free Priority Mail boxes or envelopes. But do NOT use Express Mail boxes.**

Poshmark orders can be shipped in any free Priority Mail boxes or envelopes labeled:

Priority Regional Rate
Priority Mail Flat Rate
Priority Mail

Other Types of Shipping Materials

They can also be shipped in bubble mailers, plain or decorative envelopes and brown shipping boxes, though you may have to pay for those. But it’s OK to recycle boxes from Amazon and other deliveries, or ones you can grab for free from stores that toss them in the trash.

Also, you’re allowed to use flat rate boxes; they are free if the item you’re shipping is under 5 lbs. Just make sure you pay attention to pricing and mailing rules for these boxes on all the marketplaces you use – Mercari, eBay, Poshmark, etc., will all have different rules.

Poshmark is clear in their rules that you can’t use any other USPS boxes like Express Mail boxes as they could cause shipping delays. And that will also delay the money you make from the sale.

Packaging and Shipping Checklist

Let’s take a look at the Poshmark shipping and packaging process so that you know exactly what to do when it comes time to ship orders.

Woman Checking Her Inventory On the paper — **Double-check your Poshmark orders for potential flaws before shipping.**

Double-Check the Item Sold

First, you’ll want to check the item sold on Poshmark. Pull the item out of your inventory and double-check your Poshmark order to be sure that was the actual product sold.

Make sure there isn’t anything wrong with the product before you ship it, like defects, flaws damage, etc. since you stored it. The product should be as you described in your listing. If you find something wrong with it, just message the buyer and let them know (find out when you or the buyer can cancel an order before you ship).

They will usually be thankful that you caught the issue before they received it. The customer may even still want the item.

Depending on how you store the clothes or linens you sell, you may also want to run a lint roller over each piece. Also, you can go the extra mile and steam or press them. Or you can store each item rolled up, hang them, or store them upright. Keep shoes in their boxes if you have them, or wrapped neatly to protect them during storage.

This guarantees they won’t get damaged in storage.

If you do these things before you package them in plastic storage bags where you store your inventory, you can ship each product quickly. And this saves time in the Poshmark shipping process.

Then, when each order comes in, all you need to do is package it in one of the priority boxes you picked up and slap a shipping label on it. Then schedule a pick-up or take it to your local post office.

Do you want to get started on Poshmark? Sign up with code THRIFTYIQ and get $10 toward your first purchase!

Poshmark Shipping Guidelines: How Do I Ship an Item Once It’s Sold?

Congratulations, you sold an item on Poshmark! Nailing your sales strategy and making your first sales on the platform is so exciting! Now, what do you do?

After you double-check the clothing, shoes, accessories or other products that you sold, you want to make sure you package them the right way, so they don’t get damaged in transit.

Waterproof envelopes are a great shipping option. But if you’re shipping anything larger or fragile, or a bundle of items, you may want to use free Priority Mailers for Poshmark or any of the other shipping boxes mentioned above. And using bubble wrap or something similar will keep fragile items safe.

Man holding wrapped box with FRAGILE on it — **After you check the clothing or shoes, you want to make sure you package them the right way, so they don’t get damaged in transit.**

Waterproof envelopes (like Tyvek) and USPS boxes are my favorites for packaging most of the things I sell on Poshmark and other platforms.

If you use cardboard envelopes for clothing, they can get wet in bad weather, unless you wrap them in plastic, which a lot of resellers do.

If you’re selling fragile items like glass, make sure you wrap them well. And you may even want to double-box them with air pillows or other protection to ensure they get to the seller in one piece.

It’s totally up to you whether you mark the box as fragile. Some resellers swear that this is a must so your package will be treated with care. Others swear it’s guaranteed to make postal workers treat your package with LESS care.

*Pro-Tip – Always keep various boxes and envelopes of different sizes on hand. That way, you can ship things quickly without needing to run out and get boxes from the post office last minute.

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2 Brown Boxes With Bows — **Poshmark considers the packaging as part of the user experience, so you want to make sure that your packaging looks nice and professional.**

Presentation is Everything

Poshmark considers the packaging as part of the user experience – they want you to “surprise and delight” customers. So you want to make sure that your packaging looks nice and professional. Wrapping the items in plain tissue paper makes them look like they would if you bought them at a retail store.

You’ll see some sellers get extra fancy with decorative packaging, while others think you should stick with the basics. Consider the way people package the products you order online. What impressed you and made it look professional?

Also, consider the cost of decorations as well as your time. You can add pretty ribbons and colored tissue paper to make orders look like holiday gifts. But if it significantly reduces your profit margin, then is it worth it?

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**Some Poshmark sellers are known for elaborate packaging, and some sellers truly enjoy the process. You should decide what works best for your reselling business (Photo by Pixabay).**

Your packages can still look nice even without all the bells and whistles. Wrap items in plain white tissue paper, shipping paper or plastic bags for weather protection. And consider adding your business card or a nice thank you note.

A thank you note isn’t a requirement, but it is a nice gesture of appreciation for the buyer. If your items are packaged professionally and are exactly as you described them, then buyers are more likely to rate you 5-starts and may buy from you again.

Ship as Soon as Possible

Now, you’re ready to ship your items. You need to package and ship the order through the USPS quickly, so the buyer gets the product quickly and you get your money.

Man running with boxes — **Package and ship your orders as quickly as possible through the Post Service, so the buyer gets the product quickly and you get your payout.**

Also, you need to understand upgraded shipping. Customers who buy one of your items pay for standard shipping no matter how much the item weighs.

Once the buyer pays, Poshmark will email you the shipping label. You can also access your shipping labels online in the Poshmark app or website.

But if the item weighs over five pounds, you’ll need an upgraded shipping label. And the seller pays the difference for the upgraded shipping label.

Here are the directions to upgrade shipping labels for packages weighing more than five pounds.

On the Web

Go to the Poshmark website
and log into your account.
Tap your profile picture are the top right of the web page.
Select My Sales and the order you need an upgraded shipping label for.
Select New Shipping Label.
Select Need Heavier Weight Label from the drop-down menu.

On the App

Log into your account and go to the Account Tab (@username)
Select My Sales from the menu and the order you needed an upgraded label for.
Choose Need New Shipping Label.
Select Need Heavier Weight Label.

This is a table that shows you the Poshmark fees for shipping items over 5 lbs:

Package Weight	Label Upgrade Fee
Up to five pounds	Free
Six pounds	$4.50
Seven pounds	$9.00
Eight pounds	$13.50
Nine pounds	$18.00
Ten pounds	$22.50

You don’t need to get your labels on the USPS website as you can do directly through Poshmark or via the confirmation email that is sent to sellers to find your shipping labels. Just make sure you package the things you sell carefully, use the right Priority Mailers for Poshmark, and ship your orders on time.

Animation of a person stacking cubes with letters FAQ — **Check below for Frequently Asked Questions about shipping on Poshmark**.

FAQs

Does Poshmark Handle Shipping?

The process of shipping is handled through the Poshmark marketplace. This means Poshmark will email sellers an pre-paid, pre-addressed label after orders are paid (sellers can also access labels through their account tab). But sellers cannot use outside shipping methods like PirateShip to ensure proper tracking.

Does Poshmark Pay For Shipping?

Poshmark doesn’t generally pay the shipping costs; buyers do. Poshmark charges a flat rate of $7.97 for 1-3 day Priority Shipping on all orders up to 5 lbs. The one exception to this is Closet Clear Out days, which are usually Fridays and Sundays. This is a special discount day, when sellers can drop an item’s public price by at least 10% (final price MUST be at least $10) and Poshmark will automatically offer the buyer a discounted shipping rate of about $4.99. The difference of $2.98 is covered by Poshmark and not the seller.

Do Sellers Pay for Shipping on Poshmark?

Buyers are responsible for the shipping cost of Poshmark orders. However, sellers can offer different shipping discounts to buyers as an incentive to purchase, but those discounted rates are deducted from the seller’s earnings. Also, if a package weighs more than 5 lbs, it’s the seller’s responsibility to purchase a label upgrade (see fees in the chart above).

How Much Can My Poshmark Package Weigh?

The $7.97 Priority flat rate covers packages up to 5 lbs. If you need to ship something weighing more than 5 lbs, then the seller must pay the additional costs (see fess in the chart above). The maximum weight of any single package shipped through Poshmark is 10 lbs.

Can I use Priority Mail Envelopes for Poshmark?

Yes. In fact, you should use Priority Mailers for Poshmark, including envelopes and boxes, because Poshmark charges all customers a flat rate of $7.97 for 1-3 Day Priority shipping. You can also use your own shipping supplies if you prefer. But do not ship anything in an Express Mail box as it can delay shipping to the buyer.

My personal faves are the 1) Priority Mail Tyvek envelope and the 2) Priority Mail Medium flat-rate box.

How do I get Priority Mail boxes and Envelopes for Poshmark?

You can order Priority Mail boxes online at the USPS website and they’ll ship them to you for free. Or you can pick them up at your local post office for free.

Can I use a Priority Mail Flat Rate box for Poshmark?

Yes. You can use Priority Mail Flat Rate boxes for shipping sold items to buyers. Poshmark recommends every seller use Priority Mail boxes or envelopes to ship products that are sold.

Can I ship to P.O. Boxes?

Yes. You can ship Poshmark orders to Post Office boxes.

Can I Ship Poshmark Orders Internationally?

No. U.S. sellers can ship to U.S. addresses, while Canada sellers can ship to Canadian addresses.

Reselling on Poshmark provides a great way to make money working from home so you can enjoy more freedom and flexibility in your life.

Final Thoughts on Priority Mailers for Poshmark

Now you know the best ways to ship the items your buyers purchase from your closet on Poshmark. The more sales you make, the easier it gets to make money selling clothing and accessories on the platform.

It’s important that your packaging looks professional and not sloppy. You can use simple things like tissue paper to wrap your items in, and adding a thank you note provides an extra level of customer service.

Making the buyer feel special and packaging your items with care will make them fans for life. And since Poshmark includes packaging in the customer experience, it’s something to pay attention to.

I recommend you use a waterproof, padded envelope or the Priority Mailers for Poshmark that I mention in this article, so the things you’re shipping don’t get damaged in bad weather.

Selling on Poshmark provides an amazing, flexible way to make money working from home so you can enjoy more freedom and flexibility in your life. And the more you ship items, the easier it becomes.

priority mailers reseller tips reselling tips shipping on Poshmark shipping online

Thank You Notes for eBay Buyers: How to Send Them And Decide If You Should

One question new resellers often ask is, “Should I add thank you notes for eBay buyers when I ship orders?”

The answer is it is completely up to you! I say yes, because I think there is a business benefit for you as a seller on eBay, Poshmark or other marketplaces (and partly because of my Southern sensibility😉). There are definitely pros and cons on either side of the debate. But thank you notes don’t have to be fancy, handwritten, time-consuming or expensive! It’s a simple, but potentially impactful way to show gratitude for customers’ support while marketing your brand.

Plus, it may (though not guaranteed!) increase the chances that the buyer will leave you positive feedback.

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Of course, there are many online resellers who never add thank-you notes, cards or stickers and they receive consistently positive feedback. There also are some sustainably-minded buyers who prefer not to receive the extra paper that they then have to recycle.

But I am a HUGE fan of showing gratitude. And a branded thank you note doesn’t have to be fancy – it can be a really simple postcard, notecard, business card or sticker. So, here is everything you need to know about sending thank you cards with your orders for eBay or other platforms, including how to write them and what you should say.

What Are eBay Thank You Notes?

An eBay thank you note can be a simple card you add to each order you ship for eBay, Poshmark, Mercari or other marketplaces. Basically, they thank the buyer for their purchase and can even include a personal note saying, “Hope you enjoy the top,” “Thank you for supporting my small business,” “Positive feedback is welcome,” or something similar.

When I started reselling, I used to handwrite every single card for every single order. I created a basic template that I would then copy every time. Great, but once the volume and pace of sales picked up, I realized that was not the best use of my time (Video: how not to send a thank you note). Also, after I ran out of cards that I already had on hand, I realized buying fancy cards would bite too deeply into my profit margin.

Now, I include a small business card for my brand (above) that says “Thank You” while listing my website and social media accounts. I made mine for free on Canva, who also prints at a low cost and I choose free shipping, which takes a little longer to arrive. (FYI: I tried Canva’s print and pickup for free at FedEx, but I did not like the quality as much).

Beyond the different types of cards, another popular option is thank you stickers attached to the packaging, inside or outside. You can buy these on Amazon, Poshmark, eBay, Etsy and many other marketplaces (check out examples below).

Why You Should Send a Thank You Note

Sending thank you cards to your eBay buyers encourages them to leave positive feedback and shows that there is an actual human behind your business.

Since you know how important good reviews are, especially on eBay, a note may encourage them to give you positive feedback when they may not have left any at all.

Many sellers report that more buyers leave feedback in general, and that they receive more positive feedback than negative. And positive feedback can really make a difference on the status of your account or eBay store.

Plus, it is a great way to advertise your resale business. Buyers can connect a voice with the brand. A simple note can make your customers happy and feel special.

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In short, sending out a thank you note with every order shows that you aren’t just an eBay seller – you’re a professional business. It also proves that there is a person behind the screen, and it increases their trust.

The downside is that it could add a nominal fee to your COG (cost of goods), and it could take more time if you decide to hand-write the notes. Also, there are some shoppers who do not like the idea of adding paper waste to the planet.

Still, while you have to choose or design a pre-made card and purchase it, this is simply reinvesting in your business especially considering their potential benefits.

Your genuine thank you note expresses a level of sincerity you can’t do so otherwise, particularly with online shopping. And it’s generally easier to get someone to buy from you again versus finding new customers. On average, the success rate of retaining a buyer is 60 to 70 percent, while the success rate of persuading a new buyer to purchase something is significantly lower at 5 to 20 percent.

What Should I Include in a Thank You Note to a Buyer?

Here are some things to consider adding to your thank you note as well as the tone and voice you want to set.

Be thoughtful and Sincere

The key is to add a note that reflects your brand, and is not too cold or generic. Since you want each customer to feel appreciated, you may want to avoid terms like:

Thank you for your business
Thank you for your order

Instead, say something like:

Thank you for shopping with us
Thank you for supporting my small business
Your support means the world or is invaluable
Thanks for choosing us; it means a lot

Send a Physical Thank You Note, Not an Email

In a forum, I saw that many people did not like emails because too many could be annoying, and many say they didn’t even read them. Plus, it may be against a platform’s terms of service to message about anything other than order/delivery details (e.g. Amazon). Also, make sure you send a physical card with the purchase, not afterward.

**Examples of Thank You cards and stickers I have purchased.**

Stick With Your Brand Voice

When creating a note, be sure it matches your brand voice because your thank you card is building a relationship with your customer. Besides the item they purchase, a thank you note may be their first real connection with your online business.

Make Sure Your Note Looks Professional

While yes, we want our eBay thank you cards to be friendly and cordia

l, you also want to look professional. Don’t tear off a piece of notebook or journal paper to write your thank you note on.

The Thank You Note is About Your Customer and Not You

When writing your note, remember it is about the customer, not you. It’s best to focus on being thankful and sincere instead of trying to get more sales.

Include Your Store Name and Logo

Since it is all about people getting to know your brand, be sure your eBay thank you cards are customized with your shop name and logo. And if you cross-post to other platforms, include those without cluttering up the note. Push shoppers to your website or social media accounts if that’s less overwhelming.

Consider Adding Your Return Policy

If you include your return policy, it may prompt buyers to ask for a return rather than leave you negative feedback if they are unhappy with their purchase.

Add Your Website or Social Media Channel to Follow

You can even add your website, store or most popular social media channel to ask them to follow you for more great deals or something similar.

Consider Adding a Blurb About Your Brand

Help your buyers connect with you more by adding a quick message about your business. You can share your sustainability practices, goal to pay off student debt, mission to support loved ones or your donation of proceeds to a certain organization. Your reasons are your own IF you decide to share. Just remember, friendly but professional.

Ask Them to Leave Feedback … Maybe

Like most things, resellers don’t agree on whether you should ask buyers to leave your feedback. People are busy, and they often forget to leave feedback. And they don’t know how important that is as a seller or online business, so this could be a great reminder.

But it could also annoy some buyers, because most platforms including eBay, Poshmark and Amazon, send reminder emails to buyers seeking their feedback and ratings.

It’s your call on whether to ask for feedback, but this is one I do not do. I just focus on showing appreciation and inviting them to shop with me again.

How to Write an eBay Thank You Card

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Here are some quick tips on how to write eBay thank you cards.

Start with the Introduction

When you only get one first impression, it’s important to start your thank you note right. If you ordered customized thank you cards, here is your chance to personalize them for your customer and add a handwritten introduction.

Use your customer’s first name and write a greeting like “Dear Cynthia” or “Hey Jennifer.” This approach makes your buyer feel special and adds a personal touch.

Handwriting part of your note can further humanize you and let them know you’re a person and not a robot.

I used this very technique until I quickly learned that the greeting cards I already had on hand were “free”, but still costly, because of the added weight to the packages. [Check out this 15-second YouTube Short video to see the type of card I’m talking about] AND because of the TIME it took to write each note even with a pre-written script.

Now I include a business card that has a pre-printed “thank you” note as well as additional ways to shop with me. The weight is negligible, and it takes hardly any extra time to grab a card and toss it into a package.

Add the Thank You

If you ordered cards, then this part is already done, so you need to consider what you are going to say ahead of time. If you ordered blank cards to hand-write the whole card, now’s the time to write a sincere thank you.

Include something about how much you appreciate their business and maybe even add a discount code for the next purchase. People love to save money!

Let them know how thankful you are that they chose you.

Most importantly, have some pre-written notes that you save on your phone, laptop or notebook so you can reference the text without making up something new every single time.

Request Positive Seller Feedback

If you choose to, you can kindly ask your customers for feedback. I personally do not ask for feedback or ratings, because most shoppers are aware of the process and will do so if they want. For me, the downside of annoying buyers is too big a risk.

Include Your Store or Closet Details

Be sure to include your store details as many customers forget the seller they ordered from.

Provide them with at least one way to contact you either via your marketplace store/closet, website or social channels.

With so many scammers out there, providing your store details shows your customers that you are a legitimate business.

Be Sure to Personalize It

I already mentioned using your customer’s first name, if you write a note or simply add it to your business card.

You can also customize it by showing you’re paying attention to that customer and their specific order, like mentioning that the product they ordered is one of your favorites or that you hope they enjoy it.

But this is not required! You have to judge whether this personalization step is best for YOUR business and brand. I typically do not do this because I also communicate with my shoppers on the marketplace’s messaging app.

End It Casually

End your thank you notes for eBay buyers by saying thanks again or whatever goodbye phrase you typically use like “Cheers,” “Enjoy,” “Thanks Again,” etc.

If you still aren’t feeling confident about writing your own little thank you card, there are plenty of scripts online you can use. In this case, “just Google it” actually works😊

FAQs

How do you thank customers on eBay?

You can easily thank your customers on eBay or other marketplaces by adding personalized thank you notes to each order. It can be as simple as, “Thank you for supporting us!” A nice note with each purchase could help you connect with your buyers.

Instead of sending a thank you note with every order, another option is to just send one with special, unique or high-dollar orders.

Are thank you notes required with every purchase?

No. You are not required to add a thank you note with orders. It is completely optional! In fact, many sellers do not include notes to save time and money. And they do not suffer negative feedback or ratings.

Where can I buy pre-made thank you notes?

Basically, anywhere cards are sold. I originally had pre-made thank you cards left over from WalMart, Target and stationery shops. eBay sells thank you notes in their branded stores (if you pay for an eBay store subscription, you can use your quarterly allowance towards these). Etsy has lots of cute ones that you can personalize to match your brand. Here is an example of a Poshmark thank you note and another simple card you can send to buyers. This is another simple thank you note that would work on most reselling marketplaces.

eBay and Poshmark both sell branded stickers and cards (see examples above), but there are sellers across most selling platforms that sell good options.

How do I add buyers’ notes on eBay?

You can add buyers’ notes on eBay by clicking the item in your sold area that you want to add a note to.

Then look up towards the top of the page, and you’ll see “Other Actions.” Click on that and select Add/Edit Notes” to leave a message. Once you’re done, save it.

How do I give feedback to a buyer on eBay?

First, go to Orders in the Seller Hub or Sold in My eBay. Then choose the item you want to provide feedback on and select, Leave Feedback.

Once you select that, you can choose positive or negative, then enter your comment. When you are finished, click Leave Feedback.

Final Thoughts on Thank You Notes for eBay Buyers

thank you cards — **Your online buyers may appreciate that you took time to send a note**.

Sending thank you notes to eBay, Poshmark or other buyers could make customers feel special and appreciated. It helps connect your buyers to your brand and is a great way to get repeat customers.

Your buyers may appreciate that you took the time to leave them a note. And while there are no guarantees, shoppers may be more likely to leave positive feedback and ratings, which helps your reputation as a seller.

ebay tips poshmark tips reseller tips reselling 101

Amazon Package Stolen: How to Protect Yourself + What To Do If Your Package Is Taken

Amazon shipping boxes with black Amazon Prime label.

Amazon Prime Day is finally here (July 12-13, 2022)! But porch pirates know this and are lurking about. Unfortunately, it’s not uncommon for someone’s Amazon package to be stolen.

It does happen, especially around the holidays and times like Amazon Prime Day when thieves know people are ordering more things online. And today, people buy things online all the time, including resellers (What is a reseller?)

And there are definitely some great products on Amazon that you could use daily in your reselling business (check out some great tools and products for resellers).

**Amazon Prime Day is July 12-13, 2022.**

So what do you do if your Amazon package is stolen, and how can you prevent it? This post answers these questions and more, and I’m giving you some helpful tips on preventing package theft year-round.

As an Amazon Associate, I earn a small commission if you make a qualifying purchases from affiliate links.

What Do I Do If My Amazon Package Is Stolen

Porch pirates can make a lot of money selling stolen items, and that is why they steal packages in the first place. They know that many people will be receiving packages around Amazon Prime Day (get a free 30-day trial!).

And despite changing work habits due to the pandemic, many people work during the day when packages are delivered. So your Amazon delivery can sit out all day until you get home.

Turn On Delivery Notifications

The nice thing about Amazon these days is that once someone delivers your package, Amazon will notify you. And sometimes the deliverer marks down or even takes a photo of where they left it.

So, if you get home and have a missing package, you can check Amazon to confirm if it was delivered. Then, start the process of finding it.

Before you contact the seller or Amazon, there are a few things to do to make sure your package was delivered and then taken.

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**BUYER BEWARE: Prime Day Deals can be alluring for shoppers – and porch pirates.**

Sign Up for Amazon Notifications to Track Your Package

The first step is to set up notifications that help you track your package if you haven’t yet. Amazon customer service can tell you what to do.

Check the Amazon App or Website to Check the Status of Your Package

Sometimes Amazon does run behind, or things can delay deliveries. So, next, you need to log in to your account and check to see if Amazon says your package was delivered. If the information is available, check to see where it was placed.

Check with Neighbors to See if They Saw It Delivered or Any Suspicious Activity

Next, check with your neighbors to see if they saw your package delivered or if they noticed any suspicious activity. A neighbor you’re close with could have brought your package to their home so it wouldn’t get stolen.

They may even have a security camera, such as the Blink Security Doorbell (shown below), that shows your package being delivered and/or someone walking to your porch (or door, patio, garage, etc.) and taking it.

It’s also possible that your Amazon package was delivered to the wrong house. While this isn’t an ideal situation, you may be able to track it down by talking to your neighbors.

Contact the USPS or Delivery Carrier

Often the shipping carrier is the U.S. Post Office, so you can call them to see where they left the box. This isn’t always helpful due to the volume of packages the post office processes. But you can at least tell Amazon or the third-party seller you tried.

If you get notifications and can see a picture of where it was left, and it wasn’t your house, let the shipping service know. You’ll need the tracking number for your package, so have that information ready.

How Do I Report a Stolen Package to Amazon

If you’ve tried all the things above, it’s time to contact Amazon or the seller about your missing or stolen package. Who you contact depends on if you purchased your item from a third-party seller or if Amazon fulfilled it.

Don’t be surprised if, when you call, Amazon tells you to wait 48 hours because several things could delay or interrupt the delivery of your package. The package might be damaged or opened, or the mail carrier could have been interrupted while delivering your Amazon packages, and you may receive them late.

If you have a picture that proves it wasn’t delivered to your house, they may talk to you earlier.

Once you and Amazon are certain that the package was lost or stolen, what happens?

Does Amazon Give Refunds for Stolen Packages?

Once you can prove the things you ordered weren’t delivered to the correct shipping address, stolen or missing, Amazon usually issues a refund or ships a replacement out. The couple times this has happened to me, Amazon issued a refund or shipped out a replacement very quickly.

The A to Z guarantee is essentially purchase protection. It states that Amazon will cover purchases up to $2,500 even for items sold or fulfilled by third-party sellers or retailers.

What About Expensive Items?

If the item was a more expensive or large purchase, Amazon might require a copy of a police report to file a claim for stolen packages. Filing a claim is fairly easy, and Amazon may not require a police report at all. But it’s still a good idea to let the authorities know if it was a high-dollar item.

While there isn’t much that law enforcement can do, they can write a police report. If you or a neighbor has video of the theft, they have a little more to go on. Plus, many times, this type of theft isn’t limited to one incident, so it could be a good warning for your neighbors. Also, there may be a rash of theft after package delivery in your neighborhood, so this could lead to increased patrols.

Tips to Prevent Package Theft

There are several things you can do to help deter package theft.

Install a Security or Doorbell Camera

Installing a security system or doorbell camera allows you to record any suspicious activity on your porch. This security equipment is very helpful and easy to install on your front door.

These cameras will record anyone delivering packages and prove if they were lost or stolen.

Surveillance equipment like Blink Security Doorbell (shown below) or Ring Doorbell sends you notifications in real-time to see when someone steps on your porch and also allows you to view live video feeds.

You can even have two-way communication with whoever delivers your package. You can give the mail carrier directions on where to set it or even open your door remotely so they can set the package inside if you also have smart locks.

And of course, you may scare away porch pirates by talking to them even when you aren’t home.

While cameras are no guarantee to prevent theft, they may help catch thieves and prevent additional crimes.

Partner with a Neighbor to Watch and Protect Deliveries

Partner with a close neighbor to look out for deliveries when the other person isn’t home. You can even take each other’s packages inside, so they aren’t sitting on your porch or at your door all day. My neighbors and I do this, especially if we know we’ll be away for more than a day. A quick text or face-to-face and we know to look out for each other. This can help you prevent stolen packages altogether.

Pick up Packages at an Amazon Locker or Whole Foods

More and more areas now have Amazon Hub lockers or other secure pickup spots such as Whole Foods grocery stores. This can be a great alternative to shipping to your home, especially if you know you won’t be there or if your area is a target for porch pirates.

Have Packages Delivered to Work

If you’re worried about getting a package stolen at home and you’re a frequent Amazon customer, you can even have orders delivered to your work. Just double-check if your company allows it.

Final Thoughts on Amazon Package Stolen

Amazon Prime Day has become a major online shopping event for many. Plus, as any reseller knows, shopping online is becoming more and more common. This means if you’re one of these shoppers, dealing with porch pirates could be a problem you continuously deal with.

Now that you have some ideas for securing your deliveries and avoiding theft, you can protect your future orders from Amazon or other retailers.

If your Amazon package is stolen or lost, be sure to file a claim with Amazon to get a replacement or refund.

Whether you partner with a neighbor, install cameras or choose alternate delivery locations, you have a few solutions to protect any delivery you’re expecting.

Amazon Prime Day reseller tips reseller tools reselling 101 reselling tips

Poshmark Sale Signs: How To Create Unique Graphics For Posh, eBay And More

Have you seen other sellers with eye-catching Poshmark closet signs and wondered where they got them or how to make them? Are you wondering if you can make these signs yourself?

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As a new seller, there’s a lot of helpful information out there on starting a Poshmark closet. But, there are some things no one tells you, and you have to figure them out on your own.

For instance, you may see a sign (the lead image for a listing) in other Poshers’ closets that’s a fun way to welcome poshers, announce a sale or celebrate a holiday. And you’d like to add one to your own closet. But is it too much work?

Nope, it’s not difficult at all, especially if you use templates and easy tools. Plus, I think it’s totally worth the effort as these Poshmark signs can help set you apart from other sellers and make your closet more memorable.

Blog posts may contain affiliate links and create no additional costs for you.

This post will cover:

What these signs are
Where you can buy them
The basics of making your own Poshmark closet signs

What are Poshmark Sale Signs?

Poshmark closet signs are customized images that you can add to your listings. You can be very creative with them and add striking images with text, or just create text-only visuals against a colorful or simple backgrounds.

**I created this sale sign in Canva and used it for promotions on eBay as well as on Instagram.**

Each sign acts as a cover for a listing. You can have just one graphic image, or you can add several to the listing.

Most sellers use signs to advertise sales and discounts
Some use them as fun “welcome” or “thank you” messages
Some signs try to engender trust of the seller, such as highlighting quick shipping, 5-star reviews or Posh Ambassador status
Some signs celebrate holidays or other special occasions (learn how to put your closet on vacation)
You also see these graphic designs by sellers who participate in “follow games” and “share events”
Some sellers use them to organize their closet into sections like “Shoes,” “New Arrivals” and “Accessories”
These square-sized images can also be used for your Instagram feeds

SAVE TIME WITH PRE-MADE SIGNS!

Really! Get 12 FREE GRAPHICS that are already designed for you and ready to download.

You get:

⭐️️Ready-to-use signs

⭐️️Save time and money

⭐️Promote sales/discounts

⭐️Celebrate holidays

⭐️Customize colors/fonts

⭐️Immediate Access!

It’s super simple to access your eye-catching signs for FREE on Canva. Plus, you can use the same graphics for your Instagram posts…Double win!

Why You Should Make Signs for Your Poshmark Closet

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Much like the cover of a book or those striking pins you see on Pinterest, these Poshmark closet signs can attract more attention to your closet. The more people that visit your closet, the more shares and follows you get, and ultimately the more potential sales you can make (should you use the “firm on price” sales strategy?).

To Posh your closet the right way, you want to create an eye-catching image for each item you sell. This can be as simple as taking a clear photo with good lighting or something more stylized and elaborate. This theory applies to sale signs as having the right image will slow people’s scroll on Posh and on your social media feeds.

Signs can provide a teaser that entices people to visit your Poshmark closet. And they could keep people on your page longer.

Poshmark closet signs can even help you organize your store. As I mentioned earlier, you can use them to make sections in your store featuring categories like:

Women
Men
Kids
Dresses
Pets
Tops
Shoes
Bags
By Size
By Price
Clothing, etc.

On one hand, if you have a category for each collection of items you sell, it makes it easier to navigate your closet.

However, another school of thought is that this more formal organization does not allow shoppers to discover other things in your closet that they weren’t necessarily looking for at first. You’ll need to decide which strategy works best for your business.

Using signs also lets people know that you are a serious seller and that you consider it an actual business when you brand your images.

Where You Can Find Pre-Made Poshmark Closet Signs

So, what if you don’t want to make your own images? Are there places to purchase pre-made Poshmark closet signs? Yes, if you don’t want to make your own Poshmark closet signs, Etsy is one of the best places to find pre-made images.

And all you have to do is download them and save them to your computer.

You also can use sites like Fiverr and Upwork to pay freelancers to create them for you.

How to Make Poshmark Closet Signs Yourself

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Now you may be worried that creating your own graphics may be too hard. Don’t worry; these covers are not that difficult to make. And you don’t have to be a professional graphic artist. After you make a sign or two, it will get easier as you get used to the process, and before long, you will be a pro.

It’s easy to make your own pictures for Poshmark closet signs in apps like Canva or PicMonkey. You can also create text-based graphics in apps like Word Swag. And you can create your own in programs like PowerPoint.

Do you want to get started on Poshmark? Sign up with code THRIFTYIQ and get $10 toward your first purchase!

Apps You Can Use to Make Signs

Canva

I’ve used several and my personal favorite is Canva. Not only is the free version of Canva pretty robust, but you can also find tons of free templates. The best size to use is the 1080 x 1080 Instagram square.

I use both the desktop version and the app. Both are fairly simple to navigate, but the app’s editing features are a tad more difficult to access.

And again, all you need to do is create a free account. And don’t worry if you’re design challenged; you don’t have to be a graphic designer to use the tool.

Steps for Creating Poshmark signs in Canva

Here are the steps to make Poshmark closet signs and some helpful design tips.

The easiest way is to start with a template for a square Instagram post. You can also start from scratch by selecting the “Create a Sign” button at the top right of the web page; Add your dimensions in inches or pixels (1080 x 1080 px for Instagram posts) and then select Create a Design, and you’re in the editor.

Edit the template by changing the font and colors at the menu on the top. If you’re starting from scratch, you can click on fonts in the left panel and then choose the one you want.
Canva also has some great visual elements including decent free stock photos you can simply drag onto your design from the menu in the left rail. Or you can drag/drop your own photo into Canva. Check out “Elements” in the left rail menu for a variety of shapes and designs to customize your sign.
Make the text pop on the image, so that it grabs people’s attention. But try not to stuff the images with too much text or too many pictures. You don’t want it to look cluttered.
Add your logo, closet name or URL to really showcase your brand and help avoid other sellers swiping your design without permission.
Name your file and then save to your phone or download it to your computer. Then you simply use it to create a listing in your Poshmark closet (it doesn’t matter what info you add to the required fields).

PicMonkey

PicMonkey is another favorite app for creating any design for your business. It’s easy to use and a favorite graphic design tool for many who sell on secondary marketplaces.

But it doesn’t have a free version, so you have to pay to use it. It’s a great multi-purpose tool for all your design needs, including social media, your website and email newsletter.

Pic Collage

Pic Collage is an editing tool that you can use to make an image for each listing. It’s different from PicMonkey and Canva because it has nice script designs for your text.

You can either choose text-only or add images too. Pic Collage also has some nice stickers and backgrounds you can use.

Over

Over is a favorite design editor for many people, so it’s a great option for creating Poshmark closet signs. This editing tool is easy to use and much like Canva in the way it operates.

This editing tool is great even if you have no experience. It allows you to make designs with techniques like blending, masking and creating layers.

Typorama

The nice thing about Typorama is that it has nice default templates you can use. Choose the background you want, like either a plain colored one or a stock photo.

Then you add text, and Typorama has many great options and styles.

One nice thing you can do with this editor is layer text over text which you can also do in Canva and PicMonkey. It’s a great way to give your graphics depth and make them stand out on Poshmark.

Now you have several tools you can use to design your own unique Poshmark closet signs. You can see if you sell more items once you add the signs to your store.

Final Thoughts on Poshmark Sale Signs

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Now you know how to easily design eye-catching Poshmark closet signs for your shop.

Poshmark closet signs are a quick, inexpensive way to advertise, market inventory and share deals.

They also can be a great visual way to organize your store and make it stand out from other Poshers. Signs also let people know that you are a serious seller, and that you consider it an actual business when you brand your images.

Whether you buy pre-made Poshmark closet signs or make your own, you can use them with our branding, which helps draw attention to your closet and hopefully more follows, shares and ultimately, more sales.

MORE TIPS TO SELL ON POSHMARK:

How to Change Your Name on Poshmark

How to Cancel An Order On Poshmark

What is Poshmark Vacation Mode?

Priority Mailers for Poshmark

poshmark tips reseller tips reseller tools reselling tips seller resources

Does Poshmark Pay for Shipping? Plus, Why It’s So High

Are you wondering, “Does Poshmark pay for shipping?”

The short answer is No. BUT sometimes Poshmark offers discounted and even free shipping for buyers.

If you’re new to selling on Poshmark (or want to start), maybe you want to better understand shipping? You may even have an item that weighs more than the flat rate shipping covers, and you need to upgrade your shipping label.

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Or have you found the perfect top on Poshmark as a buyer, but went to checkout and was shocked at how much the shipping cost raises the price?

Whether you’re a seller or buyer, Poshmark shipping makes you question things.

Like, why do you need to upgrade shipping labels as a seller, and why is Poshmark shipping so expensive for buyers? Can you get free shipping on Poshmark?

Like other reselling platforms including Mercari and eBay, there are ways to save money on everything you buy on Poshmark.

In this article, I will answer all of these questions and give you some tips for dealing with Poshmark shipping as a buyer or a seller.

Blog posts may contain affiliate links and create no additional costs for you.

How Does Shipping Work with Poshmark?

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Here’s the big question people want to know the answer to, “Does Poshmark pay for shipping?” The answer is No; Poshmark does not typically pay for shipping, although they do offer shipping discounts occasionally. The buyer typically pays a flat-rate for shipping up to a 5 lbs. If the package weighs more, then the seller must upgrade the shipping label and cover the additional cost.

PRO-TIP: If you know what you’re selling weighs more than 5 lbs, then include the cost of extra shipping into the price of the item(s) to avoid reducing your profit margins.

Once you make a sale and the item is paid for, Poshmark emails you a pre-paid standard shipping label for USPS Priority Mail. You must use this shipping label so that Poshmark can track the package.

If the package is stolen or lost, you get all your money back, so you aren’t out anything. It’s a guarantee for both the buyer and the seller.

Determining the correct total weight of your package is essential. If it weighs too much and you don’t upgrade your label, the U.S. Postal Service won’t ship the package since it exceeds the weight on the shipping label.

PRO-TIP: I highly recommend that any reseller, especially newbies, purchase a scale (This is the scale I bought and still use).

Who Determines Shipping Cost on Poshmark?

Poshmark shipping is a flat-rate fee of $7.67 for expedited shipping with the postal service on all orders. They go by USPS Priority Mail flat rate shipping rates.

How Much Does It Cost to Ship With Poshmark?

As long as the weight doesn’t exceed 5 pounds, the shipping fee for Poshmark is a flat rate of $7.67 for 1-3 day Priority Shipping. This is paid by the buyer. For packages over 5 lbs, the seller needs to upgrade the shipping label and over the cost. The one exception is Closet Clear Out days, which are usually Friday and Sunday. This is a special discount day, when sellers can drop an item’s public price by at least 10% (final price MUST be at least $10), and Poshmark will automatically offer the buyer a discounted shipping rate of $5.95. The difference of $1.72 is covered by Poshmark and not the seller.

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Shipping Cost — **Shipping costs for buyers and sellers are pretty fair considering the increased USPS rates over 1 pound.**

Here is the pricing chart for the upgraded shipping label:

Package Weight	Label Upgrade Fee
Up to 5 pounds	No additional charge
6 pounds	$4.50
7 pounds	$9.00
8 pounds	$13.50
9 pounds	$18.00
10 pounds	$22.50

Shipping costs for buyers and sellers are pretty fair considering the increased USPS Post Office rates. It’s actually a good deal for anything weighing over a pound, as typical shipping fees can cost more depending on where you are sending something.

You can cut down on shipping costs as a Poshmark seller by getting free shipping boxes and envelopes on the USPS website or at your local post office. I recommend shipping all your items in free supplies when possible to increase your profit margin.

You can keep various-sized boxes on hand so that you can ship sales quickly. That way, you will always have the right-sized box for your needs.

Why is Poshmark Shipping So Expensive?

Poshmark shipping may seem expensive to some people because the first-class mail rate for items that weigh less than a pound, especially 8oz or less, is much lower on other marketplaces like eBay and Mercari.

The shipping fee of $7.67 is great if you’re mailing multiple things or a heavier item. But if all you’re shipping is a small piece of jewelry, then it is more expensive as Poshmark only uses priority mail labels for shipping.

Here are some of the other reasons shipping orders on Poshmark is pricier, in some ways:

Poshmark provides customer service, so this cost is added in.
They track the packages and help handle customer complaints.
Poshmark remits the taxes on your behalf.
Overweight shipments cost even more.

Of course, no one wants to pay for shipping if they don’t need to, so there are some tricks to get discounted shipping on Poshmark.

NOTE: Shipping rates change, so this is the current amount for flat rate shipping at the time I’m writing this post.

How Do I Reduce the Cost of Shipping on Poshmark?

The best way to get a reduced shipping rate is to use some of Poshmark’s features to have the customer pay, Poshmark pay, and/or the seller pay for part of the cost of shipping. These features are the best way to get shipping discounts.

Did you know that buyers can negotiate with sellers to pay for all or part of the shipping on items? So, keep that in mind as a Poshmark customer (which many resellers are!) and as a buyer thinking of selling tactics (discover one way to nail your sales strategy).

Buyer Pays Poshmark Shipping

This is the standard shipping practice on the platform. Unless a Poshmark seller pays part of the shipping or unless it’s Closet Clear Out, then this is the default shipping setting.

Buyers can filter search results to offers with free shipping or discounted shipping. Keep in mind that many sellers won’t offer a discount for shipping. If they do, it may be a small discount, while some sellers offer free shipping on orders over $100.

Here’s an example breakdown if a seller pays for shipping:

Item Sales Price: $90

Poshmark Fee (20%): -$18

Shipping Cost: -$7.67

Total Profit: =$64.33 vs. $72

That’s a 12% loss without adding in the cost of purchasing the item or time spent sourcing, cleaning, steaming, photographing, packing and shipping.

So, while sellers have the option of providing reduced or free shipping on Poshmark, many may choose not to because it eats away at sales profits. The smaller the profit margin, the less likely a reseller will offer you discounted shipping.

Seller Pays Poshmark Shipping

While some sellers won’t give a shipping discount, they have the option to give buyers a discount or offer free shipping. Here are the options sellers have when listing items:

$5.95 Shipping: The seller pays $1.72, and the buyer pays $5.95
$4.99 Shipping: The seller pays $2.68, and the customer pays $4.99
Free Shipping: The seller pays the full $7.67
No Discounted Shipping: The buyer pays the full $7.67

Buyers can also get the same price for shipping if they bundle items. When you bundle items, the seller may reduce shipping as a nice perk.

It also helps sellers save on supplies when they can ship multiple items in one box.

Poshmark Pays Discounted Shipping

Poshmark doesn’t generally pay the shipping costs; buyers do. And sometimes sellers do. However, there are two exceptions.

The first is when Poshmark has flash sales on shipping costs. It’s pretty random and not on a regular schedule. But they will announce beforehand the exact time they will offer free shipping for a set timeframe. And lots of sellers will promote it in their closets or on social media.

Do you want to get started on Poshmark? Sign up with code THRIFTYIQ and get $10 toward your first purchase!

The other key exception is Closet Clear Out days, which are usually Friday and Sunday, plus some bonus holidays. This is one of my absolute favorite features to drive sales on Poshmark!

This is a special discount day, when sellers can drop an item’s public price by at least 10% (final price MUST be at least $10) and Poshmark will automatically offer the buyer a discounted shipping rate of $5.95. This usually lasts for 6 hours after the price drop. The difference of $1.72 is covered by Poshmark and not the seller.

Making Offers

Sellers can also provide a discount on shipping fees when they list items and when sending offers to potential buyers. They can use the “Make Offer to Likers” feature to send offers to people that have liked an item.

I think the “Make Offer to Likers” feature is a great way to reward repeat customers or convince “likers” to become “buyers.”

NOTE: As a buyer, you can negotiate an item or bundle’s price through the “Make an Offer” feature. But it does not allow you to request discounted shipping. This is why Closet Clear Out is so great; it’s one of the only times a buyer can ask a seller for a shipping discount, but Poshmark pays for it. Win-win!

How Do I Avoid Shipping Charges on Poshmark or Get Free Shipping?

As you can see, there are several ways to get a discount or free shipping on Poshmark as a customer.

Shop during Closet Clear Out days (usually Friday/Sunday); you may have to ask seller for price drop, which is what triggers the shipping discount
Negotiate with the seller
Look specifically for listings that offer free or discounted shipping
Accept offers sent to you that include free or discounted Poshmark shipping
Look for Poshmark promotions and deals at certain times of the year

Final Thoughts on Does Poshmark Pay for Shipping

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Shipping Boxes — **Closet Clear Out days, usually Friday and Sunday, are when Poshmark pays for discounted shipping.**

Selling on Poshmark is a great way to make money and buying on the platform lets you score good deals and rare finds (which a lot of resellers do as well!). But shipping can be a pain.

Depending on sales prices, buyers can negotiate with sellers on the cost to ship items or even get free or reduced shipping in certain instances. It really just depends on the seller and their profit margin.

Regardless, as a customer, you can always get a deal on Poshmark on every purchase you make as compared to retail prices. Bundle to get items in fewer packages, and that could also save money.

As a seller, providing free or reduced shipping affects your profits, but it can be worth it to move inventory or reward buyers who frequent your closet.

And don’t forget to take advantage of Closet Clear Out, when Poshmark covers discounted shipping every week.

poshmark shipping poshmark tips reseller reseller tips reselling tips

What Is A Reseller? The Ultimate Guide To Reselling 101 For Beginners

So you want to start a reselling business? That’s great! Reselling is a fantastic way to make extra money, and it’s something that anyone can do with the right information.

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woman holding shoes — **Retail arbitrage is taking advantage of discounts or sales at a retailer like Wal-Mart, Target or the Dollar Tree and then reselling them for a profit.**

In this guide, I will share everything you need to know about starting a reseller business. You’ll learn the answer to “what is a reseller?” and what an online reselling shop is. I’ll also let you know the benefits and some pitfalls of running an online reselling business.

Selling on places like eBay, Poshmark and Mercari has given me freedom like no traditional job could, and I’d love to share my experience with you. Are you ready to learn more? Let’s get started!

Blog posts may contain affiliate links and creates no additional cost for you.

What is a Reseller?

A reseller is a person or business who buys products from a manufacturer or supplier and then sells them to customers, usually at a higher price.

To start a reselling business, you’ll need to find products you can sell. After you decide on the types of products you sell, you can look for suppliers (including thrift, retail and your own home!) or other marketplaces to buy them at a good price.

Once you figure out what to sell and where to get the products from, you’re on your way to starting a reselling business.

Buy low, sell high – it’s a simple business model that almost anyone can do.

What Does a Reseller Do?

Basically, a reseller buys products from suppliers or manufacturers (or raids your own closets) and sells them to customers at a higher price.

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Reseller Woman — **Buy low, sell high – it’s a simple business model that almost anyone can do.**

To be successful as a reseller, you’ll need to find reliable inventory from suppliers who offer good prices on the products your buyers want. This can be as simple as shopping at your favorite thrift store or garage sale for inventory.

When I started, I chose items from my closet and I bought a mix of items (clothes, shoes, dresses, office supplies, home decor, etc.) at a local Goodwill just so I could test things out and learn what actually sells.

You’ll also need to create a system for marketing and selling your products so that you can reach your target market.

The nice thing is, in some cases, you don’t have to keep a lot of inventory on hand or pay much to market your product, especially if you start a dropshipping business. And you can start reselling clothing and accessories on platforms like Poshmark and eBay with very little money invested up front.

Online resellers are similar to retail stores, except they don’t have brick-and-mortar locations. They simply sell to customers online instead of in-store.

What Type of Business is a Reseller?

A reseller business model is a type of eCommerce where you typically sell products online, usually through a platform like Amazon, eBay, Facebook, Poshmark, Etsy, Mercari, your own website or many other platforms.

There are many reselling opportunities out there, like selling sneakers, fashion, vintage items, jewelry, home decor, comic books or other collectibles. Or you could even start a consignment store or vintage boutique.

What Are Examples of a Reseller?

RETAIL ARBITRAGE: One example of a reseller is an Amazon FBA seller. Amazon FBA (fulfilled by Amazon) is a program where you can sell products on Amazon, and they will store, ship, and provide customer service for your products. Many of these sellers utilize retail arbitrage to secure inventory to sell (Reseller Nikki Kirk has some great tips on this strategy).

NOTE: Some sellers (like me) also sell as Amazon FBM (fulfilled by merchant), which means the seller handles storage and shipping.

WHOLESALE: Another example is a seller who buys products from wholesalers, manufacturers or authorized dealers and then sells them on eBay at a higher price. This type of seller typically buys in bulk or larger quantities.

THRIFTING/GARAGE SALES: Some sellers who buy and sell clothing, accessories and other products on places like Mercari or Poshmark, frequently shop at thrift stores, garage sales, yard sales, flea markets, consignment shops and the like. You can also source online at auctions or even on your selling platforms. You typically buy individual or a small number of items but can sometimes work out deals for larger quantities depending on the situation (reseller MsTaffy often shops at Goodwill clearance centers aka The Bins).

DROPSHIPPING: Dropshipping is another type of reselling business, and the best thing about it is that you can use platforms like Amazon or Shopify to sell products without keeping any inventory in stock.

A dropshipping business uses a unique method of order fulfillment in which you buy inventory as needed from a third-party manufacturer or wholesaler, who typically ships it directly to the buyer. The dropshipper or reseller acts as the middleman coordinating between the buyer and the manufacturer.

How Does a Reseller Make Money?

Resellers make money by buying products at a certain price and then reselling them at a higher price (consider when you should list items as “price is firm“). Most resellers sell products online, but some open physical brick-and-mortar shops.

It’s a fine balance to make a profit as a reseller. You must consider the cost of the item AS WELL AS any fees you pay to sell that item.

You also must regularly research the current value of items, which change depending on seasons and buyer opinions. As such, many say the profit is in the purchase, because the lower the cost of the item, the higher the potential profit even when you must lower prices to incentivize sales.

How Much Do Online Resellers Make?

This is a difficult question to answer as resellers can make different amounts depending on the products they sell, how much they sell, how much they work, their profit margins and other factors.

Just look at any reselling influencer that shares their income and you will see ranges from a few bucks a month to hundreds a month to 6-figure annual incomes and even higher (The Nurse Flipper makes a full-time income by reselling).

Some resellers make a full-time income while others only supplement their income with their online reselling business. But really the sky is the limit with the income you can make with a reseller business. And once you get the hang of it, you start making more money.

As long as you have products that paying customers want, the reseller business model is a smart one. It’s a great type of business to make money reselling online.

How Do Resellers Get Their Products?

There are a few ways resellers can get their products. They could source them from wholesalers, manufacturers, other retailers, or even online marketplaces like Amazon or eBay.

Reseller Products — **Running a successful reseller business means you have to research what to charge for products and services.**

Another option is to source products locally at garage sales, thrift shops, or even on clearance at stores like Dollar Tree, Target or Wal-Mart. Once you find a product, you can research it online and see if it’s selling for more than you paid for it. If it’s enough to cover ALL of your expenses AND leave you profit, then you’ve found yourself a winning product to resell.

Running a successful reseller business means you have to research what to charge for products and services.

If you don’t know how much customers will pay for something, then you could price items too high, and they won’t sell. Or, if you’re reselling things too low, you won’t make enough profit to make it worth the work involved.

What is the Difference Between Wholesale and Retail?

The difference between wholesale and retail is that wholesale is the sale of goods or services in larger quantities at lower prices. While retail is the sale of these same goods or services in small quantities directly to consumers.

Many resellers like to use wholesalers to source inventory or other places where they can buy things at low costs so they can increase profitability. Finding products during good sales helps you increase your profit margin so you can earn more.

Where Do Resellers Sell Their Products?

Reselling Shops — **Resellers can offer products online at many places**.

Resellers can offer products online at many places, including:

And many more.

Is it Legal to Resell Products?

YES: In general, it is legal to resell products that you have lawfully acquired. You are allowed to resell products you bought at a store, and there are entire online communities dedicated to reselling on the secondary market, like Facebook Marketplace and Poshmark.

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Baby with questions — **eBay has a VeRO (verified rights owner) list of brand limitations.**

NO: There are exceptions, however, such as copyrighted material, trade secrets, guns (though you can sometimes sell gun parts on certain platforms), counterfeit or imitation designer goods, foods and drugs. But detailed exclusions depend on the marketplace.

MORE LIMITATIONS: Also, some brand names may have limitations when reselling their products online and may explicitly say that reselling is not allowed. Meanwhile, some brands may allow reselling, but they may not allow you to use their promotional materials or copyrighted photos in your listings.

EVEN MORE LIMITATIONS: eBay has a specific VeRO (verified rights owner) list to see its brand limitations. A great example is the brand VELCRO. You can’t use that trademark as a description in your listing unless you are referring to the genuine fastener. Many manufacturers have rules about using their trademarks as descriptions as well as selling certain brands.

I CANNOT STRESS THIS ENOUGH: You must abide by the rules of the marketplaces where you sell! They are all different, and if you do not follow the rules, your store can be suspended or shut down completely (find out why eBay permanently suspended this prominent reseller).

**WARNING: It is imperative to review and understand the terms of service for each marketplace.** (Photo courtesy of Muhammad Daudy/Unsplash)

Do You Need a Business License to Resell?

Generally speaking, you do not need a business license to resell items online. But each state and city is different, so check with your local municipality to be certain.

You also don’t necessarily need an LLC or something similar to resell. But you may choose to create one for liability protection or other reasons.

Either way, you are generally allowed to deduct business expenses, but check with a tax professional and your local guidelines to confirm specifics.

Separately, most states offer what is called a resale certificate or a seller’s permit. This is a special document you can apply for that allows certain resellers to make purchases without paying taxes to avoid paying taxes twice.

However, if you’re just starting out, it’s probably not worth getting a business license unless you have to. There can be a significant cost or time to get any state or local license, and you want to first confirm you actually plan to continue reselling.

What are the Benefits of Being a Reseller?

Selling products as a reseller has many benefits!

Flexibility

Starting a reselling store is a flexible business you can do from home. It allows you to pick from a wide range of products and manufacturers, and you don’t need a huge inventory to start. Many people start with items in their own closets and attics.

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Reseller Benefits — **Starting a reselling store is a flexible business you can do from home**.

Dropshipping businesses require even less space for product inventory.

Best of all, you determine your own schedule! This allows you to choose when, how often and how long to work on any given day. That means more freedom for you to do what you choose.

You Can Expand Fast

The profitability and flexibility of reselling make it easy to scale your business and grow quickly, if you choose. If you use smart online marketing tactics and build strong relationships with suppliers, you can grow even faster.

Reselling Businesses Don’t Require Much Money to Start

You can start a resale business with very little to no monetary investment. You can start by selling things around your house and even get items from friends and family who want to get rid of items. Then you can reinvest the money you make into buying more inventory. You’ll also need some shipping supplies (check below for some tips on what to spend).

Pro-tip: I recommend buying a good scale to manage shipping costs (find more details below under “what tools you need”).

How Do I Become an Online Reseller?

The process of starting a resale business is simple.

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Reseller Online — **Decide the type of resale business you want to start.**

Do you want to get started on Poshmark? Sign up with code THRIFTYIQ and get $10 toward your first purchase!

Decide the type of resale business you want to start (selling clothes, vintage goods, books, comics, etc.).
Choose the platforms you want to sell on and create accounts
1. Pro-tip: I recommend starting with one or two marketplaces max so that you can get comfortable with the process.
2. When you’re ready, try a cross-listing tool like List Perfectly to help you quickly share listings to multiple platforms.
Review all the selling rules on these platforms.
Find items to sell, including from your own house; do some research on the specific items by checking similar items that have recently sold on those marketplaces (i.e. check the comps)
Prep the items if needed, including cleaning, pressing, taking measurements, etc., and then take clear photos in good lighting.
Whenever someone asks a question, reply. And if they make a purchase, package the item neatly and professionally and follow the shipping rules (check out this guide on Poshmark shipping).
Try to invest profits into more inventory or resources to improve your efficiency.

Common Reselling Strategies

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The less you pay for items to sell, the more you will make reselling them. Here are a few helpful strategies you can use:

Thrifting

Thrifting is going to thrift shops, garage sales, flea markets or other places that sell pre-owned products. These can be great sources of highly sought-after vintage fashion, games, tools, electronics and more.

Retail Arbitrage

Retail arbitrage is taking advantage of discounts or sales at a retailer like Wal-Mart, Target or the Dollar Tree and then reselling them for a profit.

Online Arbitrage

Online arbitrage is similar to retail arbitrage, except you buy from a store online like eBay, Walmart, etc. The online arbitrage process is one of the most popular ways to resell, and you can sometimes find other resellers looking to get rid of their inventory (Reseller Steve Raiken has lots of video tips (Reseller Steve Raiken breaks down his Top 3 Strategies to Grow).

Wholesale

This strategy involves obtaining products from a wholesaler and then reselling them. It’s often less expensive per item to buy in bulk, but may require a larger upfront expense.

What Tools Do You Need to Get Started?

Beyond the items you are going to sell, I mentioned a scale to help you manage shipping costs.

There are huge differences among costs to ship 4 oz, 8 oz, and 16 oz, and this can be a dealbreaker for a customer – or a profit buster if you offer free shipping. You can purchase a good scale for as low as $25. This is the first one I ever bought and it still works great.

You’ll also need shipping supplies, which you can get free at the post office if you are shipping Priority Mail. For First Class (typically less than 1 pound), you can get supplies at warehouses and other places that throw away their boxes. You can also recycle boxes from deliveries you or your family gets or buy ultra low-cost supplies at discount stores or on eBay or Amazon.

Pitfalls and Other Things to Consider

If being a reseller sounds perfect to you, then there are some things to consider and avoid.

Sales Slumps

Sometimes sales slow down, which is sometimes called as a sales slump. One of the most talked about stalls among resellers is the summer slow-down, and often, it’s beyond your control which can be frustrating. Meanwhile, sales may be better at certain times of the year, like Q4 (October-December). And certain items sell better at specific times of the year as well.

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Reseller Pitfalls — **Sometimes sales slow down, so you must organize your finances or have multiple income sources to accommodate these slumps.**

Seasonality

Sales slumps lead me to seasonality. Q4 (October-December) is typically a major money-making season for most retail, including resellers. And holidays like Memorial Day and the 4th of July can mean fewer sales because more families are doing outside activities instead of shopping. At the same time, notable dates such as Halloween, start of summer and Black Friday

Trends

If you’re selling clothing and accessories like I do, trends play a huge part in sales. Fashion trends change all the time, and it’s the same with other items too (check out this Pinterest board for some popular items to sell). This directly affects the price you could potentially earn.

So, pay attention to what’s popular and try to jump on trends as soon as possible so you can take advantage of them. If you sell the right things at the right time, you can make excellent profits.

Economic and Societal Issues

Changing habits and issues like inflation can have a significant impact on shopping in-person or online. The COVID-19 pandemic is a perfect example when people did the vast majority of their shopping online. This created a huge business opportunity for resellers.

Just a couple years later, as restaurants, stores and entertainment venues reopened fully, more people wanted to break free of their homes. As such, online sales declined, creating a major slump for many online resellers.

Similarly, during inflation the prices of nearly everything rise – gas, groceries, housing, etc. As a result, many people don’t have additional funds to shop for non-essentials as much (get the best reselling tips from Pinterest).

Final Thoughts on What is a Reseller

Now you know the ins and outs of becoming a reseller and starting a reselling business. It’s fairly simple to start with very little upfront costs, and the process isn’t too complicated. But it does require work, especially if you plan to sell secondary clothing and shoes.

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Woman is happy smilling — **The sky is the limit with the amount of money you can make**.

The sky is the limit with the amount of money you can make as long as you identify profitable inventory and make adjustments as you go. Don’t forget to follow each platform’s rules. And pay attention to photos, marketing, shipping, customer service and other areas that can impact sales.

I’d love to hear about you! Are you a new reseller? Thinking about taking the dive? Is there anything else you would add to this list? Let me know in the comments!

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Poshmark Vacation Mode: How To Not Miss Sales When You Take A Break | With Video

Are you going on vacation and concerned about missing out on sales? Don’t worry – Poshmark has a way to help you with vacation holds! Poshmark’s vacation mode (check out this quick how-to video) will alert shoppers you are away, while letting them continue to browse your closet. This way, you can relax and enjoy your break because you won’t get orders you can’t ship while you’re unavailable.

In this article, I will explain Poshmark vacation mode and show you how to put your closet on vacation hold while you are away.

My blog posts may contain affiliate links and create no additional cost for you.

Is There a Vacation Mode on Poshmark?

Yes, there is a way to temporarily close your shop while you’re away, so no sales sneak in and you don’t miss shipping a package while you’re not home (get tips on shipping with free Priority Mailers). A vacation hold is nice because, let’s face it, most of us started reselling for more freedom and flexibility.

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Vacation Bag — **Your closet shouldn’t prevent you from traveling or taking a break.**

That means you’re going to want to take time off (for family, church, travel or just some me-time!), and missing sales can be an issue if you have an active closet.

What is Vacation Hold on Poshmark?

Poshmark vacation mode is a way to close your Poshmark closet while you’re away. This feature will place a message on all of your listings saying, “Be right back! Closed for vacation until (specified date).”

Your listings can still be viewed, liked and shared. People can also comment on them. But customers can’t purchase items when your store is on a vacation hold.

How Do I Put My Closet on Vacation on Poshmark?

Here are the steps through the website and the app to temporarily close your closet while you’re away.

**Download pre-made Poshmark closet signs to let customers know you are on vacation – just change the wording anyway you like. You can use these templates for FREE in your store or on Instagram**.

On the App

Once you log into the app and go to the Account Tab (@username)
Select My Seller Tools.
Select Vacation Hold.
Click on the toggle to set your start date and end date.
Select Save.

On the Web

Go to your account and tap your profile image at the top right of the screen.
Select Account Settings.
On the menu on the left side, select Vacation Hold.
Choose On to set your start and end date.
Enter your start and end date.
Select Save.

If you have any questions about putting your closet on vacation hold or using your seller tools, you can message Poshmark through the support center.

Do you want to get started on Poshmark? Sign up with code THRIFTYIQ and get $10 toward your first purchase!

What Happens Once I Temporarily Close My Closet?

Your listings are temporarily set to Not for Sale, which prevents people from purchasing any items when you’re away. That way, you don’t need to worry about figuring out how to ship an order someone makes when you’re not home.

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Poshmark Vacation Mode Were Closed Sign — **There is a way to temporarily close your shop while you’re away**.

It also gives potential customers the heads-up that you’re away in case they have questions that you can’t immediately answer.

For most sellers (not all), it could be impractical to bring a large volume of items you’re selling with you on a trip, so Vacation Mode solves all of this.

The nice thing is Poshmark creates that automatic “Be right back!” message. It displays as a banner at the bottom of your closet in the app and follows the viewer as they scroll through your shop.

Customers can still comment on listings to ask questions, so you may want to check for this while you’re gone.

When Should I Turn Poshmark Vacation Mode On?

The most obvious reason for sellers to use vacation mode is that they are traveling for a break or for a sourcing trip (or both😉).
You may have a personal situation such as being sick, in the hospital or caring for someone else.
You may need some time to reorganize your Poshmark closet or your entire inventory system.
You also may just need a complete time-out and that’s OK!

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Poshmark Vacation Mode Dog — **The best rule of thumb is to temporarily close your closet if you will be unavailable for over five days.**

The best rule of thumb is to temporarily close your closet if you will be out of town or unavailable for over five days. That way, you won’t disappoint buyers or risk an order cancellation if it takes longer to ship their items (find out how to cancel an order on Poshmark). And, of course, you can always message a buyer if there are ever any shipping delays on your part.

How Do I Turn Off Vacation Mode When I Return

All you need to do is go to the account tab on the Poshmark app or account settings online and toggle Vacation Mode off, then save your settings.

The listings you’re selling on Poshmark will be set to For Sale again, so sellers can buy them.

Final Thoughts on Poshmark Vacation Mode

Now you know how to temporarily close your Poshmark shop when you are going on a trip. Or, in case something in life happens that would prevent you from shipping a package to a customer.

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Poshmark Vacation Mode Couple — **You can relax and enjoy your time without worrying about missing sales**.

Many of us build our reselling businesses for more freedom and flexibility in our lives, so your store shouldn’t prevent you from traveling or stepping away for any number of reasons. Poshmark knows this and allows for some flexibility in the process.

close my closet poshmark tips reseller tips reselling 101 reselling tips

How to Change Your Name On Poshmark: Everything You Need to Know

Do you want to change your username on Poshmark, but you’re not quite sure how? Well, you’re in the right place, because I will walk you through the process of how to change your name on Poshmark.

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Change Username on Poshmark — **The process to change your name on Poshmark is pretty easy.**

It is a relatively simple process, but there are a few things that you need to know before getting started. I’ll cover how to change your name on Poshmark, how to change your address, and other helpful tips.

Blog posts may contain affiliate links and create no additional cost to you.

What is Poshmark?

Poshmark is one of the top marketplaces for buying and selling fashion, accessories, beauty products, home decor, pet products and even electronics. It’s similar to sites like eBay and Mercari, but it specializes in clothing, shoes and accessories.

You can buy or sell new or used items, and there are no fees to list items. Poshmark makes its money by taking a cut of each sale.

Do you want to get started on Poshmark? Sign up with code THRIFTYIQ and get $10 toward your first purchase!

Specifically, Poshmark takes a fee of $2.95 for sales under $15. And for all sales above that amount, they take 20 percent. The fees are very straightforward and easy to understand, even if relatively higher than other marketplaces.

Manish Chandra founded the company in 2011, and it is headquartered in Redwood City, California.

How Do I Choose a Username on Poshmark?

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Choosing Name for Poshmark — **Consider your personal style and what you want your brand to represent, as your store is your brand**.

When it comes to choosing a username, also called your closet name, on Poshmark, I have some helpful tips for you. First, I would brain dump all of your closet name ideas on paper, Google Doc or spreadsheet. That way, you can cross them off as you narrow your list down.

If you are planning to sell as a side hustle or as a potential full-time business, then consider your personal style and what you want your brand to represent, as your store is your brand (check out tips for using “price is firm” on your listings). Here are some other considerations.

Is the name you want available?
Try to avoid using terms that are highly used, like shop or Posh.
Make sure to choose a name that will be relevant years down the road.
Make it clear and simple so buyers can find you again.
Don’t use too much of your personal information in your closet, like your full name, year of birth, physical address, etc. – online safety is critical.
Make sure your username can’t be misconstrued as something else.

How to Change Your Username on Poshmark

Now we’re to the good part – how to change your name on Poshmark. First, you can only change your username through the web, so you must do it on your desktop, laptop or through the web browser on your tablet or smartphone.

You will need to change it through your account settings. Here are the steps:

Sign into your account online using your password.
Select Account Settings.
On the left-hand side menu of the page, select Account Info.
You’ll see Change beside the username. Select it to receive a verification code.
Once you receive your verification code, enter it and click Done to gain access to change your username.
Enter your new username.
Select Done to save it.
Contact Poshmark support if you are unable to access your account settings through the website.

Where Is Your Poshmark Username Located?

Your Poshmark username appears in multiple places. Most notably it’s the “@namehere” under you profile photo and at the top of your mobile screen in the app when you tap the profile icon in the bottom right (see photo below).

In this example, @thriftyiq is my username at the very top of my profile on the app. You can also see my username on the bottom right. FYI, your profile name (“Thrifty Q” in this photo) is also top left.

When you log in on a laptop or tablet, you’ll see your username at the top left of your closet’s profile. Again it’s “@namehere” and it is just below the Profile Name you choose – which is different than your username (see photo below).

Your username also shows up when you comment on listings and send messages (ship with free Priority Mailers from the post office.)

**On the laptop or browser, your username (mine is @thriftyiq) is just below your profile name (“Thrifty Q” in this example). They both are located on the top left on your profile.**

BONUS TIP: To change your profile name, which is structured as first and last name, go to your closet and tap “Edit Profile” at the top right under your current profile name. You can also tap the profile icon in the bottom right of the app and then tap “My Profile.” On your laptop, go to your closet and tap “Edit Profile” on the top right.

How Many Times Can You Change Your Name on Poshmark?

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Changing Name on Poshmark — **You can change your username on Poshmark twice**.

You can only change your username on Poshmark twice, so make sure you avoid any typos, misspellings, etc. That’s why it’s important to take your time and choose the right username, as you can’t change it too often.

If you have any questions, be sure to contact support.

FAQs

Where is the account tab (account settings) on Poshmark?

When you sign into the app, the Account tab is the small icon on the bottom right of your screen. It’s one of the most important tabs as you can access multiple areas from there including your closet, your seller tools, your balance and more.

How do I change my covershot on Poshmark?

There are multiple ways to change your covershot or main profile photo. On the app, you can go to your closet and then tap the + sign on your current image on the top left. This allows you to take a quick photo or pull one from your phone. Instead of tapping the + sign on the left, you can also tap “Edit Profile” on the right of your profile and then tap “Edit” on your profile photo.

Pro-tip: This is also where you can easily change your profile’s Header Image (the horizontal image that’s at the top of your profile).

On the web, go to your closet and tap “Edit Profile” on the top right of your profile.

How do I find my URL on Poshmark?

On your laptop or desktop, sign in to your account and tap your profile picture on the top right side. Then select My Closet from the menu, and you can simply copy the URL in the address bar.

How do I change my URL on Poshmark?

Your link includes the name of your closet (aka your username), so it will look something like this: Poshmark.com/closet/myclosetname

So, to change your URL, you will need to sign in to your account and follow the directions above to change your username.

How to add or change your address on Poshmark?

Unlike changing your username, you can change your address on the app or on the web.

On the Web

Sign into your Account Settings using your password.
Once you sign in, select your profile picture located at the top-right of the web page.
From the menu on the left-hand side, select My Addresses.
Then select Change. If you don’t have an address on file, it will say Add Address.
Select Edit to edit an address on file or Add Address to enter a new address.
After you’ve made your changes to your address, select Done to save your information.

In the App

Go to your Account Tab in the app.
Then select My Addresses from the menu.
Select Change next to your current address. If you have no address on file, you will need to select Add Default Shipping Address or Add Default Return Address.
Next, select Edit to edit a current address or Add Address to enter a new one.
Select Done when you’re finished.

You may need to enter a verification code to access your account to make the changes, so that may be an option that pops up at any time.

How to change your email address on Poshmark?

In the App

Then select Email Address. It will prompt you to get a verification code. Once you receive it, enter the code and then change your email address.

On the Web

Once you sign in from the web page, select your profile picture from the top right. Then from the drop-down menu, select Account Info.

Beside Email, you’ll see Change. Select it to receive a verification code. Once you receive the code, enter it into the web page. Then you can enter your new email address and select done to save it.

Contact support if you have any issues.

Can you have two Poshmark accounts?

No, you can only have one active Poshmark account unless the platform has given you written permission to have more than one.

Final Thoughts on How to Change Your Name on Poshmark

Now you know how to change your name on Poshmark. Since you can only change your username twice, make sure you take the time to pick the right one.

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Now you know how to change name on Poshmark — **Your Poshmark username is the same as your closet name.**

Just keep in mind some actions you can only do on the web and not in the app.

Over time, you’ll be able to sign in and easily navigate your Poshmark account and closet. If you have any problems, contact Poshmark support for more help.

In the meantime, let me know if you have Poshmark questions in the comments below so we can keep the info-share going!

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How to Cancel an Order on Poshmark: Everything You Need to Know

Have you ever placed an order on Poshmark, only to change your mind? Or maybe a buyer contacted you because they realized they made a mistake and needed to cancel the order?

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Woman smiling while looking at her phone because its easy to cancel Poshmark order — **As a seller, there are specific instances when you can cancel an order.**

This blog post will explain everything you need to know about canceling orders on Poshmark as a seller or a buyer.

As a seller, there are specific instances when you can cancel an order, and as a buyer, there are also certain times when you can get your money back. So read on to learn how to cancel an order on Poshmark and other things you need to know.

Blog posts may contain affiliate links and create no additional cost for you.

Can Poshmark Sellers Cancel Orders?

Yes, a seller can cancel a sale on Poshmark. They actually have more freedom to cancel a Poshmark order than buyers do.

A seller can cancel an item before it’s shipped if:

You run out of an item
The product was lost or damaged
The item was listed incorrectly (i.e., wrong color, price, size, etc.)
You changed your mind about selling the product

Buyers get a full refund in these instances, and as long as you message them and apologize for the issue, people usually understand.

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Two Women Looking at the computer to cancel Poshmark orders — **You can cancel a Poshmark sale through the app or on the web.**

How to Cancel an Order on Poshmark as a Seller

You can cancel a Poshmark sale through the app or on the web.

Canceling an Order on the Web

Navigate to the website and log into your account. Then select your picture at the top right of the web page (@username).
Select My Sales from the menu.
Select the order to cancel.
Select Problems Order Inquiry.
Select Cancel Order.
Choose the reason why you want to cancel the sale from the drop-down menu.
Then select Submit.

Canceling a Sale in the App

Log in to the app and select the Account Tab.
Select My Sales.
Select the order you want to cancel.
Then select Problems Order Inquiry.
Choose Cancel Order.
Then select the reason you’re canceling the order.

It’s easier for a seller to cancel a Poshmark sale than a buyer. If you want to cancel a sale, you can at any time.

However, if you do it too often, Poshmark won’t be happy, and the customer could be disappointed or upset. Always communicate with the buyer to provide the best customer service in these situations (get tips on communicating an item is firm on price).

For example, if you see the item is damaged when you get ready to ship it, just contact the buyer and let them know that it’s damaged before you cancel the sale.

Can Poshmark Sellers Be Penalized for Canceling Orders?

Little Girl Surprised about being penilized after cancelling Poshmark Orders — **If you’re worried about getting in trouble with the platform, you can email them to explain the situation.**

Poshmark won’t be very happy if you cancel too many orders as it becomes a customer service problem, and that person may never order from you again.

But Poshmark doesn’t penalize sellers for cancellation of any orders because they understand this is just part of doing business.

If you’re worried about getting in trouble with the platform, you can email them to explain the situation. Like, if you have to cancel a lot of orders at once if they were damaged due to an act of nature or something similar.

Should I Wait to Ship a Poshmark Order in Case a Buyer Cancels?

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Delivery man hands package to a customer — **Yes, Poshmark buyers can cancel a Buy-It-Now purchase within 3 hours, so sellers should wait before shipping**.

Buyers can cancel purchases within 3 hours of buying something.

Sometimes they may make an accidental purchase, or something happens. So, as the seller, you should wait for 3 hours before you ship any order in case it gets canceled (get details about shipping with priority mailers).

If an order is shipped before the 3 hours and the buyer cancels the purchase, you’ll have to contact Poshmark support, and that can get a little complicated. The buyer may refuse the order, and it may get sent back to you, or the item may never get back to you.

Can You Cancel a Purchase on Poshmark as a Buyer?

While the cancellation process may not be as flexible for buyers as it is for sellers, you can cancel a purchase before it’s shipped. But you must cancel the order within 3 hours of purchasing it (Buy It Now price).

You could make an accidental purchase, which means you can cancel it within 3 hours of buying it. But there are a few ways you can cancel a purchase after 3 hours, and I will talk about that in a little bit.

However, beware that all orders made by accepting or sending an offer are final.

Note – You can also use DoNotPay to cancel your order on Poshmark, but I would contact Poshmark first before you go this route.

How to Cancel an Accidental Purchase or Full-Priced Order on Poshmark for Buyers

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Man holding kids shoes above a box — **The most common reason for canceling an order for buyers is because of an accidental purchase.**

The most common reason for canceling an order for buyers is because of an accidental purchase. Perhaps your kid got a hold of the phone, or you accidentally completed the order yourself.

Canceling Your Purchase in the App

Log into the app and select the Account Tab to cancel an accidental purchase.
Choose My Purchases.
Select the accidental purchase.
Select Problems Order Inquiry.
Then choose Accidental Purchase or another reason for canceling a purchase.
Select Yes Cancel.

Canceling Your Order on the Web

Navigate to Poshmark and select the Account Tab on the top right of the screen.
Choose My Purchases.
Select the order you want to cancel.
Select Problems Order Inquiry.
Then select accidental purchase or other reason for cancellation.
Finally, confirm the cancellation of your order.

Poshmark has a video on canceling an accidental purchase that is helpful.

Can You Cancel an Order After 3 Hours?

Man on the phone to cancel Poshmark Order — Contact Poshmark to Cancel the Order

So, what happens if you want to cancel a full-priced order after the 3-hour time limit? While all sales are final after 3 hours, there are a few things you can do.

Contact Poshmark to Cancel the Order

You can always email customer support at support@poshmark.com to cancel the order.

However, sometimes it takes a little while for Poshmark to respond, and the seller may ship the order before they respond. This delay means they may decline to cancel the order.

Sometimes Poshmark will provide a cancellation as a one-time exception. They may eat the cost if the seller has already shipped the item.

Also, Poshmark may give you a refund if the sales transaction was invalid, like in the following instances:

Someone purchased the item from a hacked account
It was an accidental purchase
An invalid payment method was used
The sale came from a suspicious account
The item or sale was fake or counterfeit.

Ask the Seller to Cancel the Order for You

You can also cancel a Poshmark order by contacting the seller directly within the platform.

If you explain to the person listing the item that you made an accidental purchase or had some other issue, they will usually cancel the sale for you. Neither the buyer nor seller is penalized.

How Buyers Can Cancel an Order That Hasn’t Shipped

If an order hasn’t shipped within 7 days, you can cancel your order by going to My Purchases under the account tab on the web or in the app. You must wait until the 8th day, though.

Sometimes sellers may be inactive but still have products for sale, so they may not even know they’ve sold an item. If the item hasn’t shipped in a few days, Poshmark will send the seller a reminder.

If you haven’t canceled the order and the seller hasn’t shipped the item within 21 days, then Poshmark will cancel the order. You’ll receive a full refund.

How Long Does the Poshmark Refund Process Take?

Refunds should post to your account within 3 to 10 business days. The timing may depend on how long it takes your bank to process it. If you used PayPal, it would be deposited there.

Do you want to get started on Poshmark? Sign up with code THRIFTYIQ and get $10 toward your first purchase!

FAQs

Cubes with FAQ letters — **Scroll Down for The Frequently Asked Questions**

What happens if someone doesn’t ship on Poshmark?

If a seller doesn’t ship your item within 7 days, you can cancel the order on the 8th day. If the buyer doesn’t cancel and the seller doesn’t ship the product, Poshmark will cancel the order after 21 days.

What if a buyer does not accept an item on Poshmark?

Buyers may inspect an order before accepting it to make sure it is as described, and then Poshmark asks them to mark their order as “accepted.” However, many people don’t do this.

Unfortunately, the seller doesn’t get paid until the transaction is closed. So, if you receive your item and mark it accepted immediately, the payment is deposited in the seller’s account that day.

If buyers don’t mark “accepted,” the seller has to wait the additional 3 days for the transaction to be closed automatically.

How long do Poshmark sellers have to ship?

Poshmark sellers have 7 days from the purchase date to ship orders. Afterward, you can request to cancel the order and get a refund if it hasn’t shipped yet.

Does Poshmark refund shipping?

When a buyer requests their money back, and it is approved, Poshmark sends the customer a prepaid shipping label and returns their money in full. The refund includes any tax or shipping paid.

Final Thoughts on How to Cancel an Order on Poshmark

Now you know how to cancel and order on Poshmark as a seller or a buyer. The process is pretty easy.

And while sellers have a little more flexibility, buyers have some options for canceling orders after the 3-hour time limit.

Let me know in the comments below if you have any other questions related to canceling an order on Poshmark.

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